Hallo Marco for electricians
AI phone assistant for electricians
You are at the distribution board, Marco answers the phone. He takes jobs, books on-site appointments and puts real emergencies straight through to you.
Typical requests
What reaches electricians by phone.
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Fault or emergency
Power cut, smell of burning, water near wiring: Marco puts the call through straight away according to your rules.
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On-site appointment
Marco asks for address and issue and books a free slot, including travel time if you like.
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Quote or price question
No price commitments on the phone. Marco takes the request and notes a callback.
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Questions about services
Wallbox, solar, safety inspections: Marco answers from your knowledge.
Example call
How a call to Elektro Bergmann goes.
An example with a made-up business. The best way to hear how Marco sounds is on the phone.
- Marco Just so you know, you are speaking with an AI phone assistant. Elektro Bergmann, this is Marco. How can I help?
- Caller Our fuse keeps tripping. Could someone come round this week?
- Marco There is a slot on Thursday at 9 am. Does that work for you?
- Caller Thursday works.
- Marco Then the appointment is booked, and you’ll get a confirmation by text message in a moment. What is the address?
- Topic
- Repair, fuse tripping
- Appointment
- Thu, 9 am, in the calendar
- Urgency
- high
- Customer
- new customer
Knowledge
What Marco should know.
- Services and service area
- What counts as an emergency for you
- Emergency service hours
- Price ranges, if you want to share them
Limits
Where Marco hands over to your team.
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Emergencies
Put through straight away, with a briefing for you.
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Binding prices
Only after you have seen the job.
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Complaints
Passed to you, with a summary.
Your customer data
Marco only takes what you need to accept a job: name, phone number, address and issue. Where this data is processed is on the Security & privacy page.
Security & privacyQuestions from electricians
Does Marco recognise an emergency?
You describe what counts as an emergency for you, such as a power cut or a smell of burning. Marco follows that, can double-check with the caller and puts the call through.
Does Marco quote prices?
Only if you add prices to your knowledge. Marco makes no binding quotes.
Same setup, every industry.
Marco is the same software for every business. Your industry only decides the examples we start with.
Medical practice
Law firm
Restaurant
Trades
Construction
IT services
Tax advisersDemo call
How would Marco sound at your business?
In the demo call we play through calls from your day-to-day work and show what reaches you afterwards.