Hallo Marco Hallo Marco

Hallo Marco for restaurants

AI phone assistant for restaurants

Marco answers the phone when the kitchen is at full tilt: he answers questions about opening hours and the menu, books tables directly by free seats and passes group and party enquiries on to you.

Book a demo call Call Marco: +49 89 62828628
Marco in a pizzeria at a table with a pizza, in front of a wood-fired oven and a chalkboard, with his mobile at his ear

Typical requests

What reaches restaurants by phone.

  • Reserve a table

    Marco asks for date, time, party size and name and books directly by free seats.

  • Menu questions

    Marco answers from your menu details. For allergens, instruct him to refer guests to your staff.

  • Opening hours, delivery, collection

    Answers from your knowledge, even on your closing day.

  • Groups and parties

    Marco takes the key details and notes a callback.

How you set up requests

Example call

How a call to Pizzeria Bella Vista goes.

An example with a made-up business. The best way to hear how Marco sounds is on the phone.

Hear for yourself: +49 89 62828628
Pizzeria Bella Vista Example call
  1. Marco Just so you know, you are speaking with an AI phone assistant. Pizzeria Bella Vista, this is Marco. How can I help?
  2. Caller Do you have vegetarian pizzas?
  3. Marco On our menu the Margherita, the Funghi and the Quattro Formaggi are vegetarian. For allergens, please check with our team on site.
  4. Caller Great. Then I’d like a table for four on Saturday at 7 pm.
  5. Marco I’ll note your request: Saturday, 7 pm, four people. The team will confirm the reservation. What name shall I put it under?
Summary after the call
Topic
Reservation request
Request
Sat, 7 pm, 4 people
Name
follows in the call
Next step
Confirm reservation

Knowledge

What Marco should know.

  • Your menu, as a file or photo
  • Opening hours and closing days
  • Delivery area, collection, payment methods
  • Rules for groups and parties
More on knowledge

Limits

Where Marco hands over to your team.

  • Allergies and intolerances

    Referral to your staff. Marco gives no binding allergen information.

  • Groups and special requests

    Callback from you.

  • Complaints

    Passed to you, with a summary.

Allergens

Binding information on allergens stays with your team. Instruct Marco to pass such questions on to your staff, and keep your menu details up to date.

Security & privacy

Questions from restaurants

Can Marco book tables directly?

Marco books tables directly by party size, time and floor plan. The guest gets a confirmation by text message or email.

Can Marco take orders?

Marco doesn’t take orders with payment. He answers questions about the menu, delivery and collection.

Same setup, every industry.

Marco is the same software for every business. Your industry only decides the examples we start with.

Demo call

How would Marco sound at your business?

In the demo call we play through calls from your day-to-day work and show what reaches you afterwards.

Book a demo call Call Marco: +49 89 62828628