Hallo Marco for law firms

AI phone assistant for law firms

Marco takes enquiries for initial consultations, asks for the area of law and the opposing party and books the appointment into your calendar. He gives no legal assessments; those stay with you.

Marco as a lawyer in a suit at a desk in a law firm, with his mobile at his ear

Typical requests

What reaches law firms by phone.

  • Book an initial consultation

    Marco asks for the area of law, the opposing party (for your conflict check) and deadlines, and offers free slots.

  • Client calling about an ongoing matter

    Marco takes the request and puts it through to your office or notes a callback.

  • A deadline is running out

    Marco marks the call as urgent and puts it through according to your rules.

  • How the first consultation works

    Marco answers from your knowledge, as far as you release the details.

How you set up requests

Example call

How a call to Huber & Partner goes.

An example with a made-up business. The best way to hear how Marco sounds is on the phone.

Huber & Partner Example call
  1. Marco Just so you know, you are speaking with an AI phone assistant. Huber & Partner, this is Marco. What can I do for you?
  2. Caller I’ve been given notice at work, and I’d like an initial consultation.
  3. Marco I’ll take that down. So the firm can check beforehand whether it can represent you: what is your employer’s name, and when did you receive the notice?
  4. Caller Müller Logistik GmbH, on Monday.
  5. Marco Thank you. There is a slot for an initial consultation on Wednesday at 3 pm. Shall I book it for you?
Summary after the call
Topic
Initial consultation, employment law
Opposing party
Müller Logistik GmbH
Appointment
Wed, 3 pm, in the calendar
Urgency
urgent, notice received on Monday

Knowledge

What Marco should know.

  • Areas of law and responsibilities
  • How the first consultation works, with fees if you want
  • List of documents to bring
  • Opening hours, directions, parking
More on knowledge

Limits

Where Marco hands over to your team.

  • Legal assessments

    No statements on prospects or the legal situation.

  • Ongoing matters

    To your office or the callback list.

  • Deadline matters

    Put through straight away, according to your rules.

Lawyer–client confidentiality

Your firm is bound by professional secrecy. Under § 43e BRAO, service providers who may gain insight into client secrets must be bound to confidentiality. Hosting, data storage and knowledge search are in Germany; the AI language model, speech recognition and speech output partly run at providers outside the EU, including the USA. Recording and WhatsApp are off by default for law firms. Whether Marco is suitable for your firm is something we discuss with you before going live. Please also have it checked by your bar association or a data protection adviser.

Security & privacy

Questions from law firms

Does Marco give legal advice?

No. Marco takes requests, books appointments and puts calls through. He gives no assessments of the legal situation or the prospects of a case.

Can Marco do the conflict check?

Marco asks for the opposing party and writes it into the summary. The check itself is done by you.

Can Marco book into individual lawyers’ calendars?

Marco books into Google Calendar or Microsoft 365, and if you like into the calendar of the person concerned.

Same setup, every industry.

Marco is the same software for every business. Your industry only decides the examples we start with.

Demo call

How would Marco sound at your business?

In the demo call we play through calls from your day-to-day work and show what reaches you afterwards.