Hallo Marco for law firms
AI phone assistant for law firms
Marco takes enquiries for initial consultations, asks for the area of law and the opposing party and books the appointment into your calendar. He gives no legal assessments; those stay with you.
Typical requests
What reaches law firms by phone.
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Book an initial consultation
Marco asks for the area of law, the opposing party (for your conflict check) and deadlines, and offers free slots.
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Client calling about an ongoing matter
Marco takes the request and puts it through to your office or notes a callback.
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A deadline is running out
Marco marks the call as urgent and puts it through according to your rules.
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How the first consultation works
Marco answers from your knowledge, as far as you release the details.
Example call
How a call to Huber & Partner goes.
An example with a made-up business. The best way to hear how Marco sounds is on the phone.
- Marco Just so you know, you are speaking with an AI phone assistant. Huber & Partner, this is Marco. What can I do for you?
- Caller I’ve been given notice at work, and I’d like an initial consultation.
- Marco I’ll take that down. So the firm can check beforehand whether it can represent you: what is your employer’s name, and when did you receive the notice?
- Caller Müller Logistik GmbH, on Monday.
- Marco Thank you. There is a slot for an initial consultation on Wednesday at 3 pm. Shall I book it for you?
- Topic
- Initial consultation, employment law
- Opposing party
- Müller Logistik GmbH
- Appointment
- Wed, 3 pm, in the calendar
- Urgency
- urgent, notice received on Monday
Knowledge
What Marco should know.
- Areas of law and responsibilities
- How the first consultation works, with fees if you want
- List of documents to bring
- Opening hours, directions, parking
Limits
Where Marco hands over to your team.
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Legal assessments
No statements on prospects or the legal situation.
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Ongoing matters
To your office or the callback list.
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Deadline matters
Put through straight away, according to your rules.
Lawyer–client confidentiality
Your firm is bound by professional secrecy. Under § 43e BRAO, service providers who may gain insight into client secrets must be bound to confidentiality. Hosting, data storage and knowledge search are in Germany; the AI language model, speech recognition and speech output partly run at providers outside the EU, including the USA. Recording and WhatsApp are off by default for law firms. Whether Marco is suitable for your firm is something we discuss with you before going live. Please also have it checked by your bar association or a data protection adviser.
Security & privacyQuestions from law firms
Does Marco give legal advice?
No. Marco takes requests, books appointments and puts calls through. He gives no assessments of the legal situation or the prospects of a case.
Can Marco do the conflict check?
Marco asks for the opposing party and writes it into the summary. The check itself is done by you.
Can Marco book into individual lawyers’ calendars?
Marco books into Google Calendar or Microsoft 365, and if you like into the calendar of the person concerned.
Same setup, every industry.
Marco is the same software for every business. Your industry only decides the examples we start with.
Demo call
How would Marco sound at your business?
In the demo call we play through calls from your day-to-day work and show what reaches you afterwards.